Monatree Ltd charges for the following services:
- Cash flow Management
- Bank Reconciliation
- Forecasting
- Consultancy Services
- Technical Support Services
We charge only after the service is delivered, unless
agreed as prepaid with the client. The client can cancel Monatree
services within a notice period of 30 days, at any time. All advances
and payments made for services rendered are Non-refundable.
In case customers are not satisfied with the services
purchased through our website, they may ask for a refund of the paid
amount citing a valid reason within the first 30 days from the
purchase/subscription date, and it is at the sole discretion of Monatree
Ltd, if the refund shall be approved and authorised.
- All Monatree subscription based services may be
refunded within 30 days from the date of invoice or from the
subscription valid from date as per the refund policy in force at the
time of subscription.
- We cannot accept refunds of non-Monatree services,
professional services including pre-paid time, product training,
shipping & insurance fees.
- If a product shipment is damaged in transit, please
notify us immediately and keep all packaging. Contact us upon receipt to
start a claim.
- Shipping and Insurance costs are not refundable.
- Damaged items, used items or services, opened items, or items purchased more than 30 days ago, are not eligible for a refund.
If goods are faulty please contact us and we will arrange a replacement/return.
Returns Policy Details
Email: sales@monatree.co.uk
Revised 23 December, 2023